BROWSE OUR PRODUCTS

Non Agri products

Diamond

Steel

Agri products

Spices

Oil & Seeds

Plantation

Fiber

Cereals

Others

banner imgs

Nature Of Complaints

Nature of Complaints

Exchange Provides Assistance to the Investor/Clients in Case of the Following

  • Complaints pertaining to the transactions under the ambit of the Exchange functioning
  • Complaints relating to trades that are executed on the Exchange platform
  • Complaints in cases where amicable settlement could not be reached between the trading member and the complainant for settlement of claims.
  • Complaints in cases where the member has surrendered his membership and the complainant has approached the Exchange before expiry of the time mentioned in the public notice

Complaints Against Trading Members On Account of the Following

  • Non- receipt of documents viz member client agreement, contract notes, settlement of accounts, order trade log etc.
  • Non- refund of margin money
  • Trades executed without adequate margins
  • Delay / non – receipt of funds
  • Squaring up of positions without consent
  • Unauthorized transaction in the account
  • Unauthorized transfer of funds from commodities account to other accounts